Privacy Policy
Last updated: April 18, 2026
This privacy policy explains how we collect, use, store, and protect your information when you visit www.enaema.com or interact with our services, forms, tools, and user accounts (collectively, the “Site”).
Thank you for choosing to be part of our community at Ena Ema Technologies, doing business as enaema (“enaema”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy.
If you do not agree with this policy, please discontinue use of our Site.
1. WHAT INFORMATION DO WE COLLECT?
We collect information you voluntarily provide when you contact us, submit forms, create an account, or request our services. This may include:
➡ Name
➡ Email address
➡ Phone number
➡ Company name
➡ Project or service details you submit through forms
➡ Information provided through pricing calculators or service enquiry forms
All information you provide must be accurate and up to date.
Information automatically collected:
In short: Some technical information is collected automatically to ensure security and performance. This may include:
➡ IP address
➡ Browser type
➡ Device type
➡ Operating system
➡ Language preferences
➡ Pages visited and usage patterns
This information does not directly identify you and is used for:
➡ Website security
➡ Performance monitoring
➡ Basic analytics and improvement of our services
Cookies and similar technologies
We may use cookies or similar technologies to:
➡ Maintain site functionality
➡ Understand site usage
➡ Improve user experience
You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
2. HOW DO WE USE YOUR INFORMATION?
In short: We use your information to:
➡ Manage user accounts
➡ Comply with legal obligations
➡ Provide and manage our services
➡ Respond to enquiries and messages
➡ Improve our website, tools, and user experience
➡ Evaluate project requirements and pricing requests
➡ Communicate regarding services, updates, or support
We do not sell your personal information to any third parties.
3. Payments collection?
In short: We do not collect or store payment card or banking details. Payments for our services are handled off-site, such as through:
➡ Invoicing
➡ Payment requests
➡ Respond to enquiries and messages
➡ Direct transfers to our US or EU/UK or AU/CAD bank accounts
Any payment information you provide is processed directly by your bank or payment provider and is not stored on our servers.
4. Sharing of Information
In short: We do not share your personal information with third parties except:
➡ With your explicit consent
➡ When required by law or legal process
➡ To protect our rights, safety, or property
enaema does not operate affiliate programs or share data with marketing partners.
5. Data Retention
In short: We retain personal information only for as long as necessary to:
➡ Resolve disputes
➡ Maintain business records
➡ Fulfil the purposes described in this policy
➡ Comply with legal, tax, or regulatory requirements
When information is no longer required, it is securely deleted or anonymised.
6. How We Protect Your Information
In short: We implement appropriate technical and organisational security measures to protect your personal information.
However, no method of transmission over the internet is completely secure. You provide information at your own risk and should access our Site from a secure environment.
7. Information from Minors
In short: Our services are not intended for individuals under the age of 18 We do not knowingly collect personal information from minors.
If you believe we have collected information from a minor, please contact us so we can promptly remove it.
8. Your Privacy Rights
In short: Depending on your location, you may have the right to:
➡ Withdraw consent where applicable
➡ Object to or restrict certain processing
➡ Request access to your personal information
➡ Request correction or deletion of your information
If you are located in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority.
To exercise your rights, contact us using the details below.
9. California Privacy Rights
In short: If you are a California resident, you may request information about how your personal data is handled in accordance with applicable California privacy laws.
Requests can be made using the contact details provided below.
10. Updates to This Policy
In short: We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
The updated version will be posted on this page with a revised date. Continued use of the Site after changes means you accept the updated policy.
11. Contact Us
If you have questions or concerns about this privacy policy or our data practices, please contact us:
Email: support@enaema.com
If you have any further questions or comments about us or our policies, email us at mat@enaema.com or by post to:
Ena Ema Technologies
90-11, 149th St, Jamaica
Queens, New York
United States